Your
Essential Foundations
Profitable Pricing Analysis
Don't let guess work cost you money! Get the right pricing structures in your salon to lock in profit on all your services, keep your clients coming back and stay ahead of your competitors. NEXUS will critique your current pricing menu across every team member level and benchmark you against other salons and industry benchmarks to create a profitable pricing structure for your salon which will also empower you to put together profitable promotions that wont mean you are subsidising your services. This is an essential service for setting your pay structure affordably.
Includes:
- Pricing Evaluation
- Profitability Benchmarking
- Promotional Margins
- Tiered Pricing Structures
- Hard Cost Factoring
- Service Timing Standards
Set Up - Business Benchmark Analysis
See your business through fresh eyes with our constructive consultants who evaluate exactly where you are placed and present the findings in a management meeting to forecast your best options to move ahead. Know where to begin to get yourself sorted... We tell it to you straight; showing you which of the multitudes of reports you may have at your disposal allowing you to measure and compare your business vitals against the industry.
Includes:
- Executive Evaluation
- Key Figures Trend Analysis
- Management Report
Salon Site Quarterly Review
Following the Set Up service above, Quarterly Reviews help you keep momentum to stay on track and is vital to keep score on how well you and your team are playing the business game. Recommended to be conducted every 13 weeks in conjunction with Mystery Shopping, this audit review reveals the trend of all your key figures and can be presented in a management report workshop to assist in combating trouble areas identified or capitalise further on gains made.
Includes:
- Executive Evaluation
- Key Figures Trend Analysis
- Management Report
Mystery Shopping
Once your customer service standards are consistent check how well your team does while you are not there. Enhance customer service standards, monitor team skill and know how your business is perceived from your clients’ point of view.
Includes:
- Shoppers Detailed Experience Account
- 100 point Customer Service Check
- Constructive Feedback for Team Training