I Need
More Client Loyalty
My Salon Rewards
Link up with big name fashion and retail brands such as John Lewis, House or Fraser, M&S, iTunes and many more to offer your clients rewards.
Fully automated and cardless, mysalonrewards.co.uk is a unique service that enables you to reward your clients for shopping in the high street and online either as a standalone client loyalty programme or as an addition to your very own Salon Loyalty Club. The great thing is that not only does it reward your clients with free gifts, but you also build up credit for the salon that you can use to develop your business or spend as you wish. This is the service that pays you to reward! Why wouldn’t you…?
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Includes:
- Set up of your fully automated cardless mysalonrewards programme
- Launch e-mail to client database
- Full ongoing management of programme with customer service support
Upgrade Options:
- Non branded salon flyers or appointment cards - £99 per 500
- Design of Salon Branded flyers or appointment cards - £250 + print costs
- Price £195 but free if you take as part of a Salon Loyalty Club.
Salon Loyalty Clubs
Build a strong business with loyal clients who come back time again. Integrate your computer system with your clients’ transactions to create fun loyalty clubs and rewards programs designed to 'lock in' your customers. Consider a VIP pre Purchase club to raise capital up front from those clients who are already regulars in salon. Includes training on how to set up, maintain and conduct client marketing searches.
Includes:
- Set Up Training
- Client Terms & Conditions Copy
- Target Client Search
Direct Marketing - Set up
Keeping in touch with your clients between visits by acknowledging their value to building your business should be core to your marketing efforts. Benefit from our Direct Mail system that enables you to do this consistently with ease and regularity. The direct mail service includes one full non-returning client campaign to clean up your data base and then set-up of three other letters to email or post. It's so easy; your apprentices will be able to do your direct mail both weekly and monthly!
Letters Include:
- New Clients
- Non Returning Clients
- Client Referrals
- Birthday Clients
- Or a General Promotion
Mystery Shopping
To check customer service standards are consistent see how well your team does while you are not there. Enhance customer service standards, monitor team skill and know how your business is perceived from your clients’ point of view.
Includes:
- Shoppers Detailed Experience Account
- 100 point Customer Service Check
- Constructive Feedback for Team Training